Bouquet from Chew.com – Heartfelt Gratitude!

After the loss of our dog of nearly fifteen years (the super cool CHARLIE dog) – we called Chewy.com to cancel his upcoming auto ship orders. It wasn’t easy to choke out the words, but they were so kind…

Chewy even refunded us for an auto ship order we recently received but had yet to open. But the shocker came that evening, when we were so heartbroken. A knock at the door and the friendliest woman – delivering flower to us from Chewy.com. She said they’re a wonderful company and she’s thrilled to be part of the Chewy Team. #speechless

This photo was taken a few days after receiving – they came in a pretty glass vase, but after a few days we transferred to a larger vase hoping they would last forever. Guess what, so far, they’re STUNNING! The alstroemerias (pink flower) that weren’t quite open in this photo are full and so beautiful! It makes me smile each time I walk by it. We give them a fresh cut and fresh water. Hoping to keep them alive forever.

#flowershelp

If you don’t currently order from Chewy.com for your animals, I highly suggest it. They’ve never been anything short of amazing in all the years we’ve ordered from them.

👩‍💻 Until next time…

3 thoughts on “Bouquet from Chew.com – Heartfelt Gratitude!

  1. Michelle Marra's avatar Michelle Marra

    Oh my gosh! I can’t get over this. When most businesses are working at “low touch” interactions with little or no direct interactions with customers, it’s so heartening to hear a “high touch” story. 

    I had a great interaction with them early on when Chewy was sorta new and they went above and beyond to make it right.

    I’m so sorry that you are missing your little buddy. Remember all the good times. 💗

    One day I’d look forward to meeting you in Charleston. I pop through at least once or twice a year.

    All my best.
    Michelle Marra.

    Liked by 1 person

    1. Chewy has been incredible – above and beyond which was appreciated beyond belief. Their pricing is fair or better than fair, their shipping is fast – they were amazing. Michelle – would love to meet you next time you’re in Charleston – we feel like we already know you, ha ha. 🙌

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