PANERA update… (thank you Mollly!)

Image: PaneraBread.com

An update from a reader on the Panera Chicken Soup debacle… apparently, when you speak someone actually IS listening (woohoo to Panera for that!)… This was a comment on a previous post from Molly (thank you Molly!!):

Has everyone seen that they are making changes to the soup to make it more like the old one now! I hope “heartier with more noodles and carrots” basically just means bringing back the old one? Anyway, here is what is currently posted on the Panera Facebook page by Dan Kish, Panera’s head chef:

“I’m Dan Kish, Panera’s head chef. I want to update everyone on some new developments with our all-natural Chicken Noodle Soup. We are closely monitoring the conversations on this tab and all conversations on our Facebook page, as well as listening to what our guests are saying in our bakery-cafes. While we’re happy to know that many of you like the change in our soup, we do understand that some of you preferred our old recipe.

We believe that continuing to provide great soups to our guests means remaining flexible and open to suggestions. While we remain committed to our new low-fat all-natural recipe that many of you have commented on, we wanted to act on the suggestions from many of you to make the Chicken Noodle Soup heartier with less broth and more noodles and carrots.

These changes may take a month or so to begin to make their way into each bakery-cafe. We’ll be sure to let you know when it’s available throughout the country so you can stop by and ask for a sample. In the meantime, we respect how passionate our fans are and appreciate you telling us how you feel. We are listening. ”

Woooooo-hooooo!!!!

Wooooo-hooooo is right Molly… let’s hope! If nothing else, it’s a step in the right direction! THANKS SO MUCH FOR YOUR UPDATE!

Catch you back here tomorrow!

Http://almostdailypic.wordpress.com !

Why did Panera change their chicken noodle soup…

UPDATE: 2015 I tried their chicken noodle soup, it’s been years. It was very good! 

I lied. Not on purpose, but I did. I said I wasn’t going to post anymore about Panera Bread changing their chicken noodle soup recipe. BUT. I need to. I have gotten a tremendous amount of traffic on this site because of one thing. My fantastic writing skills PANERA CHANGED THEIR CHICKEN NOODLE SOUP RECIPE and (in my opinion) it’s not the best. I’m here to encourage those of you who haven’t, to let Panera know how you feel. You have reached my blog not because you enjoyed the new soup but because you were shocked at the new “improvement”. So go ahead, contact Panera (info from their website)…

👉You can email Panera Customer Support or give us a call at 855-3-PANERA (855-372-6372). Phone support is available every day from 7 A.M. – 7 P.M. CDT.

It’s a good company, so they would want to know why we aren’t buying the chicken noodle soup any longer.

Until tomorrow!

Image via www.panerabread.com

Feedback from Panera on their Chicken Noodle Soup

The “new” Panera chicken noodle soup

2015 update: This October my husband and I were at Panera, it was a cool day, perfect for soup, so I thought I would give it another try, I think they’ve been through many variations since I last posted… it was good! It was nothing like what is pictured above. It was delicious!!

I mentioned to you on an earlier post about Panera changing their chicken noodle soup recipe… ugh, disappointing. I’m all for change, but only for the better. Let me know what you think! Do you like the new soup? If so I will be quiet, hee hee. Actually, I don’t want to appear crazed, so this is the last Panera Post, but wanted to get the word out!

If you are disappointed that the “good” chicken noodle soup (that was also low fat and only 80 calories) is now gone, please contact Panera at: contactus@panerabread.com

My letter to Panera… (and their response below)…

I am a fan of your chicken noodle soup with the noodles that taste so homemade! Today I ordered my usual chicken noodle soup and received a cup as well as a small serving in a to-go container. I opened it up and tasted it because it looked different. IT WAS AWFUL. It had a horrible aftertaste. PLEASE tell me that you aren’t changing the recipe to what I had sampled today… I know I won’t be the only one who isn’t pleased… I had my husband taste it and he said it tasted like a cheap version of Campbell’s. Truly, it wasn’t even that good. Sincerely, a big fan of your chicken noodle with the homemade noodles!

THE RESPONSE

Dear Barbara,

Thank you for taking the time to contact Panera Bread.

We are always trying to improve our menu and to keep it fresh and inviting. Our new All-Natural Low Fat Chicken Noodle Soup is a more contemporary and wholesome recipe. It’s an all-natural soup made with chunks of all-white chicken, firm fresh vegetables and traditional egg noodles in a light and flavorful broth.

Although we are disappointed to hear that you do not enjoy this new addition to our menu, we certainly appreciate the feedback.  I will be sure to note your comments for review by our Product Development Department.

Again, thank you for contacting us.  We appreciate your business and value your comments.

Sincerely,
Casey
Customer Comments Coordinator

Say bye bye to Panera’s original chicken noodle…

Say bye bye to Panera’s original chicken noodle soup…

It’s a rainy day… I’ve had a cold… what’s better than some chicken noodle soup to make you feel better? Last week my husband and I were at Panera. I always order a cup of chicken noodle soup with a whole wheat baguette. We place our order and when it comes to the table there is this suspicious small carry out container… ooooh a surprise, how nice! Open it up… hmmm, more chicken noodle soup, no wait, just broth, weird. Hmmm, maybe they thought mine was too thick so they gave me extra broth to add? I took a bite of the original… oh la la, too good, those nice homemade noodles that melt in your mouth, the bite size carrots, the perfectly sized, not too big, not too small pieces of clean white chicken… heaven! Then I checked into the small container… EYEEEEWWW, what? It’s different… 99% broth, three 1″  “noodles” (if you can call them that), 1 sliver of celery and one piece of carrot the size of a pencil eraser and the most awful broth I have ever tasted in my life. Cheap. It. Tasted. CHEAP. Now keep in mind, this is my opinion (and I am sticking with it!). I had a sinking feeling this was because Panera was going to save some money and pawn this soup off as, well, soup instead of bad broth, and I was right. It was a corporate decision. The employees are not happy about it, they agree that it tastes awful. I feel for them, they’re going to hear everyone and their brother’s mother complain about it. It’s still available until 1/12/11 and then it’s gone for good. Who else has good chicken noodle soup that you know of? LET ME KNOW, this is serious! I’ve downed a good bit of it this week (or so it feels) and I’m starting to feel better now!

 
The WordPress topic of the day is DO YOU PREFER TO TALK or TEXT? I prefer different types of communication depending upon the circumstance. I would like to say that I don’t think ANYONE should text and drive, yet if I’m out and about I see it more than I can believe. I can’t imagine what families go through losing someone because someone driving couldn’t wait until they got where they were going before responding to ‘wassup?’. omg. No one in the world is so important to put anyones life in jeopardy over a phone call, text message, email or anything else. Ok, I’ll jump off my soap box now, those are just my feelings. I prefer to talk to people if I know that I’m not interrupting anything and that they are available. I prefer to text if I’m in a location where talking is difficult (on the runway) but you need to get a message (we landed, please come get us!) to someone without disrupting those around you, and I prefer to email when there are details that need to be passed along so that a) the story doesn’t get out of whack, b) there are lots of details for someone to write down (a recipe) or I want documentation that I did have contact with a certain person. How do you prefer to communicate? Until tomorrow…